To place a reservation in a box, you must first create a reservation. For more information on how to create a reservation, see How do I create a reservation? of How do I create a reservation for the Virtual Vending Machine?

1. Log in to https://app.viresmo.com. Select your organisation and your store.

A reservation can be placed in a box at "Overview", "Reservations" or at "Lockers". For more information about the other pages, see:

• Overview - How do I place a reservation in a box?
• Lockers - How do I place a reservation in a box?

2. In the menu on the left, go to "Reservations".

3. Click on the row or the button “Select” of the reservation you wish to place in a locker. Can't find the reservation? Use the search field at the top of the list to easily find the reservation.

4. You will arrive at the reservation's detail page.

5. At the top of a reservation you can see whether it has already been assigned to a box. Click, at the top right, on "Reserve box".

6. A popup will appear with a form to choose your box. The next available box is suggested by default. You can also select multiple boxes.

If you choose multiple boxes, the customer will only receive 1 code to open the different boxes. When entering the code, the different boxes open simultaneously.

You can switch between lockers via the dropdown menu.

Click on "Reserve box" to assign a box.

7. When assigned successfully, the page is automatically reloaded and the status of the reservation will have been updated. At the bottom right you will see a message saying the status has been updated successfully.

The customer will automatically receive his code x hours before the pick up hour. You can determine this time interval yourself in the settings.